Enable your 2FA
Two-Factor Authentication (2FA) is an extra layer of security for your account designed to ensure that you are the only person who can access your account by requiring an authentication code generated by your mobile device.
After you enable your Two-Factor Authentication (2FA), you will be prompted to enter a time sensitive code when logging in or making withdrawals.
Do not give out your password or 2FA code to anyone
Paradise exchange support agents WILL NEVER ask you for your password or a Two-Factor Authentication code.