To complete the identity verification and enjoy our platform's Fiat currency related features, kindly prepare the following requirements:
Individual:
1. Photo ID – could either be a Passport, Driver's License or any government issued ID
2. Proof of Address - Bank Statement, Utility Bill, Credit Card Bill (*should show the applicant's residence address and validity should be at least 3 months back), National ID with residence Address (*should be government issued with a legislative mandate to be updated upon change of address)
Corporate:
1. Certificate of Incorporation / Business Registration
2. Certificate of Incumbency
3. Register of Directors (A list of all Directors)
4. Proof of the Director's Residential Address
5. Photo of the Director's Passport
Some Reminders:
- Please ensure all 4 corners of submitted documents / IDs are visible
- Information in the photo ID should be clear, in focus, not covered and not modified/ tampered
To proceed with the Identity verification:
Go to Identity Verification Page (Login > User Name > Account > Verification)
If you want to apply the personal verification, please select Individual User > Continue
If you want to apply the corporate verification, please select Corporate User > Continue
Follow the instruction on the page to fill-in the information and upload required documents
Click the Submit button to submit your verification request
Identity verification usually takes between 1-2 business days. However, during high volume periods it may take longer. You will be notified by email when your identity verification is completed.