If you do not receive an e-mail after waiting for a few minutes, then please check the following items.


  • The e-mail has been sorted into the spam folder.

  • An incorrect or invalid e-mail address was entered.

  • E-mail delivery is delayed due to communication line problems.

  • E-mail with URLs is blocked.

  • (If you have set your e-mail address to reject e-mails, please change your e-mail address to receive e-mails from "support@paradise.exchange".)


If you still do not receive an e-mail after cheking the above information, please contact our support center.