Cryptocurrency Deposits
Once the blockchain confirms your transfer, the Paradise Exchange
platform will automatically credit the amount to your account within 30 minutes.
For example, if you transfer funds to Paradise Exchange
at 2 p.m. and the transaction is marked "Confirmed" on the blockchain at 3 p.m., Paradise Exchange
will credit the amount to your account before 3:30 p.m.
Reminders:
If you have waited more than an hour and the amount has not been credited to your account, please contact Paradise Exchange Customer Support and provide the blockchain transaction number (TxID).
Cryptocurrency deposits and withdrawals are irreversible, please double-check the currency and address you're using.
Cryptocurrency Withdrawals
Within 20 minutes of clicking the withdrawal confirmation link, the transaction will be sent to the blockchain but the actual credit may take up to a maximum of 12 hours if special handling is needed to complete the transaction.
Reminders:
To proceed with the withdrawal request, please check your email inbox and click the withdrawal confirmation link.
When the blockchain has a large number of pending transactions, transaction speed slows and transaction fees rise.
Because cryptocurrency deposits and withdrawals are irreversible, please double-check the currency and address you're using.